Customer Issue: Opener makes strange sounds and can't move the door.
Our Solution: We immediately suspected that the main motor gear had either broken or become worn. We removed the unit's cover and quickly discovered we were right. We replaced the worn gear with a new one and the opener was as good as new again.
Customer Issue: Worn and noisy garage door rollers.
Our Solution: Noise was one thing, but this customer's door had started struggling to move because of how severely worn a lot of its rollers have become. We replaced them with new units, which we then lubricated so that they could work smoothly and quietly.
Customer Issue: Wooden panel broke.
Our Solution: The reason for the breakage was accidental, but the damage was serious all the same. This customer had a sectional door, so we were quick to reassure him that the situation wasn't as bad as it seemed. We acquired a new panel from the door's original manufacturer, and then replaced the damaged section and made sure it was properly secured.